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HVAC services in Richmond Hill two-storey family home
Assurance HVAC Richmond Hill

Trusted HVAC services in Richmond Hill

For HVAC services in Richmond Hill, from Richvale and Mill Pond to Oak Ridges, Jefferson and Bayview Hill, Assurance HVAC repairs, replaces and maintains furnaces, air conditioners, heat pumps and water heaters. Much of the city was built from the 1980s through the 2000s, so many original systems are wearing out at the same time. Whether you need air conditioner repair in July or a new furnace in January, you get licensed technicians and a flat-rate price before work starts.

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Key takeaways

  • Furnace, AC, heat pump and water heater repair and replacement across Richmond Hill.
  • Honest repair or replace advice as original furnaces and air conditioners wear out.
  • Gas work by TSSA-certified technicians, cooling by 313A-certified mechanics, WSIB covered.
  • Every job gets a flat-rate price before work and a written warranty after.
  • Request online or call. We confirm a two-hour window and text before we arrive.

Last updated . Written and reviewed by the Assurance HVAC service team.

On this page
  1. Furnace repair in Richmond Hill for aging original systems
  2. AC repair in Richmond Hill and new air conditioners
  3. Heat pump installation in Richmond Hill
  4. HVAC services in Richmond Hill for tankless water heaters, radiant heat and dry air
  5. Emergency HVAC repair in Richmond Hill, day or night
  6. HVAC services in Richmond Hill homes, old and new
  7. Common furnace and AC problems in Richmond Hill
  8. HVAC services in Richmond Hill: repair or replace?
  9. What affects the cost of HVAC work in Richmond Hill?
  10. HVAC maintenance in Richmond Hill
  11. Neighbourhoods we serve in Richmond Hill
  12. HVAC questions from Richmond Hill homeowners

Furnace repair in Richmond Hill for aging original systems

Many furnaces we repair here are 15 to 20 years old, the age when ignitors, inducer motors, pressure switches and control boards start to fail. Our TSSA-certified gas technicians inspect the heat exchanger, track down the failed part and price the repair before touching anything.

For furnace installation in Richmond Hill, we start with a heat-loss calculation instead of copying the old nameplate, since new windows, added insulation or a finished basement change what the house needs. A two-stage or modulating furnace with a variable-speed blower also helps even out warm upper floors.

AC repair in Richmond Hill and new air conditioners

Air conditioners that sat idle all winter often greet the first humid week of summer with weak capacitors, dirty coils and blocked drains. A 313A-certified mechanic tests the system under load, traces any refrigerant leak before topping up, and gives you a flat price for the repair.

The complaint we hear most in Bayview Hill and Oak Ridges is a hot second floor. A bigger unit often isn’t the answer, since an oversized AC cools fast, shuts off before removing moisture and leaves the house clammy. We check airflow, return air and blower settings first.

For air conditioner installation in Richmond Hill, we pair the condenser and coil with your furnace blower and show what a ducted heat pump would cost instead. If the AC and furnace are the same age, replacing both as a matched set works better and saves a second installation.

Heat pump installation in Richmond Hill

A heat pump makes the most sense when your air conditioner is due for replacement. A cold-climate ducted model goes where the old AC sat, uses the same ductwork, cools in summer and heats through most of the winter, with your gas furnace as backup on the coldest days.

Ductless mini-splits handle the rest: a hot bonus room over the garage, a basement suite, or an older house with electric baseboards. We do a room-by-room load calculation and check the electrical panel first. Our heat pump installation page compares ducted and ductless in more detail.

Richmond Hill homeowners can apply to the same provincial rebate as the rest of Ontario, the Home Renovation Savings Program. Whether you qualify, and for how much, depends on the house and its current heating fuel, so we go through it with you first. Our rebates page lists what’s open.

HVAC services in Richmond Hill for tankless water heaters, radiant heat and dry air

Most homes in the city heat with forced air, but the work doesn’t stop at the furnace. We also service boilers and radiant floors, replace tank and tankless water heaters, and install the humidifiers, filters and ventilation that make a forced-air home more comfortable, always with a flat-rate price first.

Boilers and radiant heat

Some custom homes in Richvale and Bayview Hill use a boiler for in-floor heat in basements, garages or bathrooms. We repair circulator pumps, zone and mixing valves and expansion tanks. At replacement time, we size a condensing or combi boiler to the heat loss and the existing loops.

Water heaters: rent, buy or go tankless

Many Richmond Hill homeowners rent their water heater. We replace gas and electric tanks and install tankless units for busy households, after checking gas supply and venting. Our water heater page helps you compare tank and tankless.

Indoor air quality

Two-storey homes with finished basements tend to have dry air in winter and stuffy upper floors in summer. A humidifier run by a humidistat, a higher-MERV media filter and a serviced HRV fix most of it.

Emergency HVAC repair in Richmond Hill, day or night

We answer no-heat and no-cooling calls 24/7 and book them ahead of routine work. If the furnace quits on a January night or the AC dies in a heat wave, a few quick checks can help while you wait, and some situations mean leaving the house before calling anyone.

  • Look at the thermostat first: right mode, a setting past room temperature, and fresh batteries.
  • After heavy snow, check the plastic vent pipes on the side of the house and clear them by hand.
  • If the AC lines are frozen, switch cooling off and run the fan until the ice melts.
  • If you smell gas, leave right away without using switches or your phone indoors, then call Enbridge Gas at 1-866-763-5427.
  • If a carbon monoxide alarm sounds, get everyone out and call 911.

Ontario law requires carbon monoxide alarms in homes with fuel-burning appliances, so a house with a gas furnace, water heater or fireplace needs them. Test them regularly, and see the Ontario carbon monoxide safety page (opens in a new tab) for placement.

HVAC services in Richmond Hill homes, old and new

Richmond Hill’s housing is shaped by when the city grew. Much of it was built from the 1980s through the 2000s, so many streets share similar two-storey homes with equipment aging together, while older areas and the newest subdivisions bring their own mix of systems.

Richvale began with modest post-war houses on generous lots, and many have been replaced by large custom homes. Mill Pond has older homes near the historic Yonge Street core. Bayview Hill, Westbrook, Rouge Woods, Doncrest and Devonsleigh are mostly two-storey family homes from the 1980s to the 2000s, often with finished basements and original ductwork.

Oak Ridges, around Lake Wilcox, mixes older homes with large newer subdivisions, and Jefferson is mostly newer too. Condos and townhomes along Yonge Street and near Langstaff use compact furnaces, fan coils or heat pumps.

Good heating and cooling in Richmond Hill comes down to fitting the system to the house as it is now, not as the builder left it. Adding a basement apartment or an addition? Check permit requirements on the city’s website (opens in a new tab) early so the system can be planned in.

Common furnace and AC problems in Richmond Hill

The problems we see most come from equipment reaching the end of its life at the same time, and from two-storey layouts that one system finds hard to balance. Here’s what we’re called about most often, and why it happens.

  • Hot upper floors in summer: ducts sized for heating send too little cool air upstairs, especially without an upstairs return.
  • Failed inducer motors and pressure switches: common on furnaces past 15 years and a frequent cause of no-heat calls.
  • Cracked heat exchangers: found during inspections of older furnaces, and a safety reason to replace rather than repair.
  • Leaking evaporator coils: older coils corrode and lose refrigerant slowly until the AC can’t keep up.
  • Clogged condensate drains: a high-efficiency furnace and AC coil often share a drain that can back up.
  • Clammy air: an oversized AC cools quickly but doesn’t run long enough to dry the air.

HVAC services in Richmond Hill: repair or replace?

Repair makes sense when the system is mid-life and the fix is small. Replacement makes more sense when an older furnace or AC needs a major part, or when both were installed together and are wearing out in the same few years.

Typical lifespans and when replacing beats repairing
SystemTypical lifespanWhen replacing makes sense
Gas furnace15 to 20 yearsA major part needed past 15 years, heat exchanger damage, or no-heat calls every winter
Central air conditioner12 to 15 yearsCompressor or coil failure on an older unit, or an R-22 system that has lost refrigerant
Heat pumpAbout 15 yearsA compressor failure late in life, or ongoing leaks
BoilerVaries by typeA corroded heat exchanger or parts no longer stocked
Tank water heater8 to 12 yearsWater at the base of the tank or rusty hot water
Tankless water heaterAbout 20 yearsHeat exchanger failure or scale damage beyond repair

If your furnace and AC were installed together, replacing them together gives you a matched system and one installation instead of two.

What affects the cost of HVAC work in Richmond Hill?

Several things set the cost: the equipment and efficiency you choose, the size of the home, whether the ducts or venting need changes, and whether you’re replacing one system or two. After the diagnosis or a site visit, you get a flat-rate price to approve.

What changes the price of heating and cooling work
FactorWhy it matters
Efficiency ratingHigher AFUE, SEER2 and HSPF2 ratings and two-stage or variable-speed equipment cost more upfront and less to run.
One system or twoInstalling a matched furnace and AC, or furnace and heat pump, together saves a second installation.
Home size and layoutA load calculation sets capacity, and finished basements or bonus rooms may need zoning or duct changes.
Venting, gas and electricalSide-wall venting, more gas capacity for tankless or a new breaker for a heat pump adds parts.

That’s true of all our HVAC services in Richmond Hill: you’ll know the diagnostic fee before we book, and the flat-rate price you approve is the price you pay.

HVAC maintenance in Richmond Hill

Regular maintenance matters more as equipment ages. A fall furnace tune-up and a spring AC or heat pump tune-up clean the burners, flame sensor and coils, test the safety controls and check refrigerant, so a worn part gets replaced on your schedule instead of during a cold snap.

Our maintenance plan includes both tune-ups and priority booking. Between visits, change the filter, keep grass clippings off the outdoor unit and keep upstairs registers open in summer.

HVAC services in Richmond Hill keep this family comfortable at home
Why Assurance

Why Richmond Hill homeowners choose Assurance HVAC

The same four guarantees on every visit in Richmond Hill, big job or small.

  • A price before we start

    After the diagnosis you get a flat-rate price for the job. Nothing is done until you say yes, and the price doesn’t change halfway through.

  • Licensed technicians only

    Gas work is done by TSSA-certified gas technicians and air conditioning by 313A-certified mechanics. No unlicensed helpers working alone in your home.

  • A real arrival window

    We confirm a two-hour window when we book and text you when the technician is on the way, so you’re not waiting around all day.

  • Our work, in writing

    Every repair and installation comes with a written workmanship warranty. If something we fixed doesn’t hold, we come back and make it right.

How it works

How HVAC service in Richmond Hill works

  1. Tell us what’s going on

    Send the request form or call. It takes about a minute, and you can add details like noises, error codes or the age of the unit.

  2. We call to confirm a time

    A real person calls you back, asks a few questions and books your arrival window. No-heat and no-cooling calls go to the front of the line.

  3. Diagnose, price, fix

    The technician finds the fault and gives you a flat price. Approve it and the work gets done, usually that visit when the part is on the truck.

Service area

Neighbourhoods we serve in Richmond Hill

  • Oak Ridges
  • Bayview Hill
  • Mill Pond
  • Richvale
  • North Richvale
  • Jefferson
  • Langstaff
  • Westbrook
  • Rouge Woods
  • Devonsleigh
  • Crosby
  • Doncrest

Find our HVAC contractor in Richmond Hill listing on Google Maps (opens in a new tab) listing on Google Maps. Street not listed? Send your postal code with the request and we’ll confirm when we call.

FAQ

HVAC questions from Richmond Hill homeowners

Our upstairs is always hotter in summer. Is the AC too small?

Not always. In many Richmond Hill two-storey homes, upstairs heat comes from ducts sized for heating, a missing upstairs return or a blower that isn’t set right for cooling. We check airflow before recommending a bigger unit, because an oversized AC can leave the house cooler but more humid.

Our furnace and AC are both about 18 years old. Should we replace both?

Often, yes. A matched furnace and AC, or a furnace and heat pump, run better together, and you pay for one installation instead of two. If one of them still has good years left, we’ll say so and price replacing only the one that’s failing.

Can we get heat pump rebates in Richmond Hill?

Yes, if your home and system qualify. The Home Renovation Savings Program from Save on Energy and Enbridge Gas covers eligible heat pumps across the province. The amount varies with your home and its current heating fuel, and we confirm eligibility before you sign anything.

Is it worth repairing a 20-year-old furnace in Richmond Hill?

It can be, if the heat exchanger is sound and the repair is small, like an ignitor or flame sensor. If it needs a control board, inducer motor or anything bigger, replacement is usually better value at that age. We give you both prices and tell you which we’d choose.

Do you service homes in Oak Ridges and Jefferson?

Yes. Our HVAC services in Richmond Hill cover Oak Ridges, Jefferson, Bayview Hill, Mill Pond, Richvale, Langstaff, Westbrook, Rouge Woods, Devonsleigh and Doncrest. When you send a request, we call back to book a two-hour arrival window and text you when the technician is on the way.

Why does our AC leave the house feeling damp?

Usually because the unit is oversized for the house or the blower runs too fast for cooling. It cools the air quickly and shuts off before removing enough moisture. We check sizing, blower speed and refrigerant charge. A variable-speed system runs longer at low speed and dries the air better.

How can I tell a good HVAC contractor in Richmond Hill?

Choose a company whose gas technicians are TSSA-certified and whose AC mechanics hold a 313A licence. Ask about WSIB coverage and insurance, get the price in writing before any work, and ask for a load calculation before a replacement, so the new system fits your home.

Should we buy or keep renting our water heater?

It depends on your agreement and the tank’s age. Renting covers repairs, but over the life of a tank the payments often add up to more than owning one. Read your agreement for buyout and removal terms first, then we’ll quote a tank or tankless replacement so you can compare.

Book a visit

Need HVAC service in Richmond Hill? We’ll call you back to book.

Send the form or call. You’ll get a confirmed arrival window and a price before any work starts.

(416) 555-0142

No-heat and no-cooling emergencies answered 24/7

Request a technician

Tell us what’s going on. We’ll call to confirm a time.

What do you need?
How soon? Optional
Add an email or detailsOptional

Or call (416) 555-0142Used only to book your visit. Privacy